Please note: Once your parcel leaves our premises, it is in the hands of our courier partners. They often report failed delivery attempts due to recipients being unavailable at the provided address - and frequently unreachable by phone.
If you're expecting a delivery but may be out, we kindly ask that you consider the courier’s time and workload. You’re welcome to leave a note on your door with alternate instructions, such as delivering to a trusted neighbour.
Thank you for your understanding and cooperation.