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Site Migration in Progress

We’re currently upgrading our systems to serve you better. Some features may be temporarily unavailable, but everything will be up and running shortly.

If you need assistance, please contact us at 066-595-6420 or info@biosil.co.za.

Terms and Conditions

Applies to citizens and legal permanent residents of South Africa

 

1. Introduction

These Terms and Conditions govern your use of the Bio-Sil SA cc website at https://biosil.co.za, including all transactions related to our products and services. Additional agreements between you and Bio-Sil SA cc may take precedence in case of conflict.

By registering, accessing, or using our website, you acknowledge and accept these terms.

 

2. Electronic Communication

By using this website, you consent to receiving electronic communications, including legal notices, service updates, and transactional correspondence.

 

3. Intellectual Property

All content on this website is owned or licensed by Bio-Sil SA cc. You are not granted any rights to use, reproduce, or distribute intellectual property without prior written consent.

 

4. Use of Cookies

We use cookies for the following purposes:

  • Functional Cookies: Maintain usability features like shopping cart retention.
  • Statistics Cookies: Track user behavior anonymously.
  • Marketing/Tracking Cookies: Create user profiles and deliver targeted advertising.
  • Social Media Cookies: Embedded content from platforms like Facebook, Instagram, Pinterest, and TikTok may store cookies.

Users can manage cookie preferences via the pop-up on first visit. Disabling cookies may affect website functionality. For third-party data handling, refer to their respective privacy policies.

 

5. Registration

Users may create accounts and must keep login credentials confidential. Unauthorized registration following account termination is prohibited. Notify us immediately if your password is compromised.

 

6. Delivery Policy

Orders are processed within one working day, subject to availability and payment confirmation. All deliveries are handled via courier.

Delivery delays are not grounds for return or refund. Delivery confirmation is valid when signed by any person at the delivery address.

 

7. Refund and Return Policy

7.1 Right of Withdrawal

You may withdraw from a purchase within 7 days, provided goods remain unused and in original condition.

7.2 Effects of Withdrawal

Refunds exclude delivery costs and are processed using the original payment method. Return shipping costs are your responsibility.

Additional Conditions:

  • Damaged Products: Must be reported within 1 working day for replacement or refund.
  • Incorrect Products: Must be reported within 1 working day for corrective shipment.
  • Satisfaction Guarantee: If dissatisfied within 7 days, unopened products may be returned for a refund. Opened products will be assessed by the supplier, with remedies at their discretion.

 

8. Third-party Content

Hyperlinks to third-party websites are provided for convenience. We are not responsible for their content, privacy practices, or data handling.

 

9. Responsible Use

Users agree to use the website lawfully and in accordance with these Terms. Prohibited activities include:

  • Malware distribution
  • Unauthorized data collection
  • Fraudulent or speculative transactions
  • Reproduction or redistribution of website content

 

10. Idea Submission

Do not submit proprietary ideas without a signed agreement. In the absence of one, you grant Bio-Sil SA cc a worldwide, irrevocable license to use submitted content.

 

11. Termination of Use

We reserve the right to modify, suspend, or discontinue any website service at any time without liability.

 

12. Warranties and Liability

The website and its content are provided “as is,” without warranties. Our liability is limited to the total price paid for products or services.

 

13. Privacy Policy

Users must provide accurate information. We are committed to protecting your privacy. For full details, refer to our privacy policy.

 

14. Export Restrictions / Legal Compliance

Accessing the website from jurisdictions where it is illegal is prohibited. Users must comply with all applicable export laws and regulations.

 

15. Affiliate Marketing Disclosure

We may engage in affiliate marketing and sponsorship programs in compliance with legal requirements.

 

16. Assignment

You may not transfer your rights or obligations under these Terms without written consent from Bio-Sil SA cc.

 

17. Breaches of These Terms

Violations may result in account suspension, restricted access, or legal action.

 

18. Force Majeure

We are not liable for disruptions caused by events beyond our reasonable control, including natural disasters, strikes, or courier delays.

 

19. Indemnification

You agree to indemnify Bio-Sil SA cc against claims arising from your breach of these Terms and Conditions.

 

20. Waiver

Failure to enforce any provision does not waive our right to enforce it later.

 

21. Language

These Terms and Conditions are governed exclusively in English.

 

22. Entire Agreement

These Terms, along with our Privacy Policy and Shipping Policy, constitute the full agreement between you and Bio-Sil SA cc.

 

23. Updates to Terms

We may update these Terms periodically. Changes become effective upon posting to the website. Users are encouraged to review them regularly.

 

24. Choice of Law and Jurisdiction

These Terms are governed by South African law. Disputes are subject to the jurisdiction of South African courts.

 

25. Disclaimer

We strive for accuracy in all website information. However:

  • Bio-Sil SA cc is not liable for inadvertent errors or omissions.
  • We are not responsible for adverse reactions to products.
  • Recommendations are not medical advice. Please consult a medical practitioner if uncertain.

 

26. Use of the Website

This website may be used to browse content and make legitimate purchases. It may not be used for:

  • Fraudulent or speculative transactions
  • Copying, reproducing, or redistributing content or images

 

27. Country of Domicile

This website is governed under South African law. Bio-Sil SA cc chooses Brakpan, Gauteng as its domicilium citandi et executandi for all legal purposes.

 

28. Contact Information

For questions or legal correspondence, contact:

Bio-Sil SA cc
59 Lascelles Rd, Meadowdale, Edenvale, 1609, South Africa
Website: https://biosil.co.za
Email: webmaster@biosilco.za
Phone: 066 595 6420